Success Stories

NEW PODCAST:
Surrey County Council saves £40 million per year with the help of Achiever
Hear Simon Pollock talk about about how an advanced call logging system from Achiever has helped provide better service to Surrey’s residents and save the council an estimated £40million per year.

National Britannia Risk Management Solutions specialist National Britannia needed a highly flexible information management system that could meet hugely diverse needs from telemarketing to appointment scheduling, billing to workfow management. The company thought it was asking the impossible . . . until they spoke to Achiever Software.

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Neville Johnson Offices uses Achiever CRM to create complete business solution

Manchester-based home furniture designer and manufacturer, Neville Johnson Offices, have been
successfully using Achiever CRM to manage their internal processes and provide information to all areas of their business for over 4 years.

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Surrey County Council

Contact Centre
Driven by the need to make its services more accessible to residents, Surrey County Council turned to Achiever to help implement a ‘one number’ contact centre.

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Shared Service Centre
Since the 1990’s Surrey County Council has sought to gain efficiencies and look at ways of managing the challenges of its 260-plus applications. Surrey began the challenge of consolidating these areas in a common business unit, which would be known as the Shared Service Centre.

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Warwickshire College

When Warwickshire College, a large college of general Further Education, began looking for a Customer Relationship Management (CRM) system, it had clear picture of its key requirements.
“We wanted a supplier that would be dedicated to making the project successful for both parties.”

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